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Abena Bromley Bulmer’s Logistics GE Capital Hartmann Harveys I J McGill Transport Ltd NHS Noel Zwecker International Transport Premier Motor Auctions Pure Clean Surface Technology Wensleydale Milk


Control of the Delivery and Collection Process

With tracking and mobile working there is an opportunity to control the delivery process in a more efficient and effective manner. The key to this is the design of the mobile working application and the back office system.  The mobile application workflow is critical in helping maintain the quality of service whist the back office system can address the status and see that the operator has carried out the delivery process in the correct manner.

Typical daily workflow can be incorporated in the following way:
  • Operative sign on - Instant start time reporting
  • Vehicle checks  - VOSA standard
  • Job Schedule  - Preset Order or Interchangeable
  • Job Routing  - Route your operatives automatically via Tom Tom
  • Time On Site  - Understand where your resources are
  • Proof of Delivery - Automatic POD to customer and back to Fusion Software
  • Operative sign off - Instant end time reporting

You can control the service you wish your operatives to provide whilst giving them the tools to make their working day as productive as possible. We can tailor our Mobile Workforce applications to meet your needs whatever industry you operate in. MSA provide the expertise to help ensure that the design of the mobile working application and corresponding FUSION back office to control the working practices of operators to ensure that key performance standards are met.


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